Contact Support

Have a question about the Brave theme? Need help with customization? We're here to help!

Get in Touch

Fill out the form below and our support team will respond within 24-48 hours.

Other Ways to Reach Us

Email

For direct inquiries, email us at help@setothemes.com

Before Contacting Support

To help us assist you faster, please include:

1. Your store URL (e.g., yourstore.myshopify.com)
2. Theme version (found in theme settings or your purchase receipt)
3. Browser and device you're experiencing issues on
4. Screenshots or screen recordings of the issue if applicable
5. Steps to reproduce the problem

Common Topics

• Installation issues – Check our Getting Started guide first
• Section customization – Browse our Sections documentation
• Theme settings – See the Theme Settings reference
• Bug reports – Please include steps to reproduce the issue

Response times: We typically respond within 24-48 hours during business days (Monday–Friday, 9am–5pm EST).